General terms and conditions

HANDMADE CARBON WHEEL FOR BICYCLING, by BIGALS | my racing bikes

1. Scope

These general terms and conditions apply to all orders that customers place via the online shop of MYBIGALS, Islas Baleares Sportart SL (hereinafter MYBIGALS).

2. Registration

Purchases from MYBIGALS are only permitted for customers who have registered correctly and truthfully.

3. Conclusion of contract

The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to place an order.
By clicking the "Order with obligation to pay" button in the shopping cart, the customer submits a binding offer.
The automatically generated confirmation e-mail documents the receipt of the order. The binding contractual relationship only comes about when MYBIGALS confirms the dispatch of the goods by e-mail (dispatch confirmation), but no later than upon delivery of the goods.
If MYBIGALS determines during order processing that the goods ordered by the customer are not available, the customer will be informed by email. No contract is concluded for unavailable goods.

4. Prices and shipping costs

The prices listed in the MYBIGALS online shop at the time of the order apply. The prices given are gross prices including statutory VAT.
For every order at MYBIGALS, the costs for packaging and shipping are added. The actual invoice amount depends on the delivery type and type of payment. The exact shipping costs are displayed to the customer in the ordering process. In exceptional cases and special campaigns, postage may not be charged.

5. Terms of Delivery

Deliveries are made throughout the EU.
For stock items, the delivery time is 2-5 working days.

The delivery time for wheelsets is 5-10 working days.
If the delivery of the goods fails through the fault of the customer, MYBIGALS can withdraw from the contract. Any payments made will be refunded immediately.

6. Returns

According to the conditions of the online shop.

7. Terms of Payment

You have the right to withdraw from this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party commissioned by you who is not the carrier took possession of the (last) item(s).

8. Privacy

MYBIGALS only stores the data that is required for customer service. No personal data is passed on to third parties without the knowledge of the customer.

9. Governing Law/Jurisdiction

These terms and conditions are exclusively subject to Spanish law, the place of jurisdiction is the registered office of MYBIGALS.

10. Changes to Terms and Conditions

These GTC are subject to change. We list the date of the last changes in each case.

Version: 07/01/2021

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