General terms and conditions

HANDMADE CARBON BIKE FOR CYCLING, by BIGALS | my road bikes

1. Scope

These General Terms and Conditions apply to all orders placed by customers through the online shop of MYBIGALS, Islas Baleares sportArt SL (hereinafter MYBIGALS).

2. Registration

Purchases at MYBIGALS are only permitted for customers who have registered correctly and truthfully.

3. Conclusion of contract

The presentation of the products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order.
By clicking the button "Order with payment" in the shopping cart, the customer submits a binding offer.
The automatically generated confirmation email documents receipt of the order. A binding contractual relationship only comes into effect when MYBIGALS confirms shipment of the goods by email (shipping confirmation), but no later than upon delivery of the goods.
If MYBIGALS determines during order processing that the goods ordered by the customer are not available, the customer will be notified via email. No contract will be concluded for unavailable goods.

4. Prices and shipping costs

The prices listed in the MYBIGALS online shop at the time of order apply. The prices stated are gross prices including statutory VAT.
Every MYBIGALS order is subject to packaging and shipping costs. The actual invoice amount depends on the delivery method and payment method. The exact shipping costs are displayed to the customer during the ordering process. In exceptional cases and during special promotions, postage may be waived.

5. Delivery conditions

Delivery takes place throughout the EU.
For items in stock, delivery time is 2-5 working days.

For wheel sets, the delivery time is 5-10 working days.
Should delivery of the goods fail due to the customer's fault, MYBIGALS may withdraw from the contract. Any payments made will be refunded immediately.

6. Returns

According to the conditions of the online shop.

7. Terms of payment

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the (last) goods.

8. Data protection

MYBIGALS only stores the data necessary for customer service. No personal data is shared with third parties without the customer's knowledge.

9. Applicable law / Place of jurisdiction

These Terms and Conditions are subject exclusively to Spanish law, and the place of jurisdiction is the registered office of MYBIGALS.

10. Changes to the General Terms and Conditions

These Terms and Conditions are subject to change. We will always list the date of the most recent changes.

Version: 01.07.2021

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