frequently asked Questions

1-Do I pay any customs duties for deliveries within the EU and Switzerland?

No, you don't pay. For orders over EUR 95, you pay nothing for deliveries within the EU and Switzerland.

2-Can I return the goods ?

Yes, you can return all our products within 14 days. Please contact us beforehand. Thank you.

Important note: Only for spokes, once it is opened we do not accept its return.

3-How long is the warranty?

We offer a 1-year warranty on all our products. Exclusions apply as described in the "Warranty and Refund Policy" section.

4-Where are the products shipped and the LRS assembled?

Both are manufactured and shipped in Spain. The wheels are handcrafted—we've fused the two cultures, Spanish and Swiss, to create a masterpiece of a wheelset.