frequently asked Questions

1-Do I pay any customs for deliveries in the EU and Switzerland?

No, don't pay. From an order of 95 EUR you pay nothing for deliveries in the EU area and Switzerland.

2-Can I return the goods ?

Yes, you can return all of our products within 14 days. Please contact us beforehand. Thanks.

Important note: For spokes only, once it is opened, we do not accept its return.

3-How long is the guarantee?

We grant a 1 year guarantee on all our products. Excluded according to see section "Guarantee and money back" - exclusion of benefits.

4-Where are the products shipped and the LRS assembled?

Both are processed and shipped in Spain. The LRS are handcrafted - we have fused the two cultures, Spanish and Swiss, resulting in a masterpiece of wheelset.