Warranty and crash replacement

guarantee

1 year.

​DISCLAIMER

  • Damage caused by improper installation.

  • Damage caused by incorrect repair.

  • Incorrect intended use, e.g. cross country wheelset used for downhill use.

  • Violent shocks

Crash Replacement

If a BIGALS balance bike has been damaged so badly after an accident or fall that it is no longer rideable, this service can be used.

Carbon wheelset BIG/DT SWISS 30MM 219 EUR. / per wheel.

Included:
– New spokes and nipples
– Construction of the wheel
– New rim
– Shipping to the customer.

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Conditions:
– The offer is valid for 1 year from the date of purchase.
– If you crash, please send us an email. Thank you.

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Replacement will only be made for the same model. However, MYBIGALS reserves the right to replace the damaged item with an equivalent alternative item.