Warranty and crash replacement

guarantee

1 year.

EXCLUSION OF SERVICES

  • Damage caused by improper installation.

  • Damage caused by faulty repair.

  • Incorrect intended use, e.g. cross country wheelset used for downhill use.

  • Violent shocks

Crash Replacement

If a BIGALS balance bike has been damaged so badly after an accident or fall that it is no longer rideable, this service can be used.

Carbon wheelset BIG/DT SWISS 30MM 219 EUR. / per wheel.

Including:
– New spokes and nipples (PSRTB2015 Pillar Racing Spoke)
– Construction of the wheel
– New rim
– Shipping to the customer.

Conditions:
– The offer is valid for one year from the date of purchase.
– If you crash, please send us an email. Thank you.

Replacements will only be made for the same model. MYBIGALS reserves the right to replace the damaged item with an equivalent alternative.