Guarantee and money back

warranty

1 year.

​DISCLAIMER

  • Damage caused by improper installation.

  • Damage caused by an incorrect repair.

  • Incorrect purpose, eg cross country wheelset when used in downhill use.

  • Violent shocks

cash return

If a BIGALS balance bike is so damaged after an accident or a fall that you are at fault that it can no longer be ridden, this service can be used.

Wheelset BIGMTB30 185 EUR. / Per wheel.

Inclusive:
– New spokes and nipples
– construction of the wheel
– New rim
– Shipping to the customer according to the Delivery times and shipping methods page

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Conditions:
– The offer is valid once for 1 year from the date of purchase.
– In the event of a crash, please send us an email. Many Thanks.

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The replacement is only on the same model. However, MYBIGALS reserves the right to replace the damaged item with an alternative item of equal value.

Important NOTE:

For spokes only, once it is open, we do not accept its return.